Becoming a Certified Quality Manager (ASQ CMQ/OE) For Registration : Whatsapp +919161600848 Visit us at www.educoursera.com
The CMQ/OE® training course provides a detailed study of the management of quality and organizational excellence based on the “Manager of Quality/Organizational Excellence Body of Knowledge” 2014, published by ASQ, USA
The course will explain quality management philosophies and principles, including leadership, strategic plan development and deployment, management elements and methods, quality management tools, customer-focused organization, supply chain management, and training and development. Participants will have a thorough understanding of key aspects of quality management and organizational excellence principles and have the skills and knowledge to lead teams to establish, support, and implement organization-wide goals and strategic initiatives.
Learning Objectives
1. Define and describe the role of leadership including organizational structure, leadership challenges, teams, and team processes to lead an organization. 2. Prepare and deploy strategic plans considering various environmental factors. 3. Understand the influence of various management elements and methods on organizational excellence. 4. Apply various quality management tools for problem-solving, process management, and performance measurements. 5. Analyze the importance of customer identification, segmentation, and customer relationship management. 6. Develop, evaluate and manage the supply chain. 7. Create training plans and evaluate training effectiveness after deployment.